Rakebit Casino Data Protection & Privacy

At Rakebit Online Casino, we are fully committed to protecting your personal information and ensuring your privacy is respected at every stage of your experience on our platform. This Privacy Policy explains how we collect, use, store, and protect your data when you visit and interact with our website at https://rakebit.com. By using our services, you acknowledge that you have read and understood this policy. We encourage you to review it carefully so you understand your rights and our obligations as your data controller.

Who We Are

Rakebit Online Casino is operated by Innovex Tech Holdings Ltd on behalf of Rakebit Limitada, a company incorporated in Costa Rica. When you register, play games, or contact our support team at support@rakebit.com, we act as the data controller responsible for your personal information. Our platform operates as a crypto casino and sportsbook, welcoming players globally — and we take our responsibility to handle your data with the highest standard of care very seriously.

Information We Collect

When you use our platform — whether through the desktop site, mobile browser, or our PWA app — we may collect the following categories of information:

• Registration data: your username, email address, and account credentials
• Financial data: cryptocurrency wallet addresses used for deposits and withdrawals (BTC, ETH, LTC, XRP, TRON, BNB, BCH, USDT, DOGE, and others)
• Device and technical data: IP address, browser type, operating system, and session data
• Gameplay data: your activity on slots, live casino, table games, sports betting, and Rakebit Originals provably fair games
• Communication records: messages exchanged with our 24/7 live chat support or via email
• Promotional engagement: your interaction with the welcome bonus, rakeback offers, Free Daily Wheel, missions, races, and loyalty rewards

Because we operate primarily as a Rakebit crypto casino with low/no-KYC requirements, we aim to collect only the minimum information necessary to provide our services effectively and responsibly.

How We Use Your Information

We use the information we collect for the following purposes:

• To create and manage your account on our RakebitOnline Casino platform
• To process cryptocurrency transactions, including instant withdrawals to your wallet
• To deliver and personalise your gaming experience across 7,000+ games
• To administer bonuses, including the Rakebit welcome bonus, daily cashback up to 25%, instant rakeback up to 25%, and VIP Club perks
• To communicate with you regarding your account, promotions, and support requests
• To monitor and improve platform performance, including our PWA app experience
• To detect and prevent fraud, abuse, or any violation of our Terms and Conditions
• To comply with applicable legal and regulatory obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. These tools help us understand how you navigate our site, which games you prefer, and how our promotions — such as the Rakebit bonus and referral programmes — are performing. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of our services.

Types of Cookies We Use

• Essential cookies: Required for core site functionality and account access
• Analytics cookies: Help us understand user behaviour and improve our platform
• Marketing cookies: Used to measure the effectiveness of our promotional campaigns
• Preference cookies: Remember your settings and personalisation choices

Data Sharing and Third Parties

We do not sell your personal data to third parties. However, we may share your information with trusted partners in the following circumstances:

• Game providers and software suppliers who power our casino and sportsbook offerings
• Payment processors facilitating Buy Crypto transactions via Google Pay, Apple Pay, Mastercard, and Visa
• Analytics and security providers who help us protect and improve our platform
• Legal authorities, if required by law or to protect the rights and safety of our users

All third-party partners we engage with are contractually obligated to handle your data securely and in accordance with applicable privacy standards.

Data Security

At RakebitOnline Casino, we implement robust technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. Our infrastructure uses encryption protocols to safeguard all transactions and account data. Since all withdrawals are processed in cryptocurrency — instantly, directly to your wallet — your financial exposure through our platform is inherently minimal. Our security team continuously monitors our systems to identify and address potential vulnerabilities.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• The right to access the personal data we hold about you
• The right to request correction of inaccurate or incomplete information
• The right to request deletion of your data, subject to legal retention requirements
• The right to object to or restrict certain types of data processing
• The right to data portability, where applicable
• The right to withdraw consent at any time, where processing is based on consent

To exercise any of these rights, please contact us at support@rakebit.com. VIP members may also reach us at vip@rakebit.com. We will respond to all legitimate requests within a reasonable timeframe.

Data Retention

We retain your personal data for as long as your account remains active or as required to fulfil the purposes outlined in this policy. When your data is no longer needed, we delete or anonymise it securely. Some data may be retained longer where required by applicable law or to resolve disputes.

Children's Privacy

Our platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that a minor has provided us with personal information, we will take immediate steps to delete that data and close the associated account.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we make significant changes, we will notify you via email or a prominent notice on our platform. Your continued use of Rakebit Online Casino following any such changes constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your data.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data at Rakebit Online Casino, please do not hesitate to reach out to our support team. We are available 24/7 via live chat on our website, or you can email us directly at support@rakebit.com. We are here to help and committed to addressing your privacy concerns promptly and transparently.